Insurance Industry Digital Transformation

30 - 31 May 2016

Location: Rüschlikon/Zurich, Switzerland

About

In recent years we have seen significant investment in digital insurance, both on the part of start-ups and by incumbent players. Digital technology has been implemented across the value chain, from distribution through underwriting to claims.

Where does it leave the insurance industry? The key questions the event will pose include:

  • How to turn technology into business transformation?

  • How is digitalization changing market dynamics and who are the new digital players?

  • How is digitalization changing customer engagement and how are insurers adapting?

  • How will insurers cope with the flood of data that will come with the Internet of Things?

  • How will artificial intelligence and predictive applications shape the insurance industry?

The digital transformation of the insurance industry is one of the key challenges ahead – and certainly a big opportunity for the industry to renew.

Click here to watch the summary video of the event.

Highlights

Find some hightlights from event here:

"Now's an exciting time for the insurance industry"

Presentations Day 1

Monday, 30 May 2016

17.30

Registration

18.00

Welcome
Jean-Jacques Henchoz, CEO Reinsurance EMEA, Swiss Re

18.05

Opening Keynote
Leading digital - Turning technology into business transformation

Didier Bonnet, Global Practice Leader, Capgemini
PresentationVideoSummary

19.00

Apero & dinner buffet
Foyer

 

Welcome

 

Jean-Jacques Henchoz

CEO Reinsurance EMEA, Swiss Re

Presentations Day 2

Tuesday, 31 May 2016

THEME

DIGITALIZATION AND THE INSURANCE INDUSTRY
Chair: Jayne Plunkett, Head Casualty Underwriting Reinsurance, Swiss Re

08.30

Beyond digitalization
Turning tomorrow's risks into opportunities

Jayne Plunkett, Head Casualty Underwriting Reinsurance, Swiss Re
Video

08.50

The insurance disruptors: Digital start-ups or digital giants?
Jennifer Fitzgerald, CEO and Co-Founder, Policy Genius
PresentationVideo

09.20

Driving or driven by digital transformation?
The insurance response to digitalization
Steven Zuanella, Chief Digital Officer UK General Insurance, Zurich Insurance Group
PresentationVideoSumamary of his speech

09.50

Interactive discussion

10.15

Networking break

THEME

DIGITALIZATION AND THE INSURANCE CUSTOMER
Chair: Christoph Nabholz, Head Business Development, Swiss Re Centre for Global Dialogue
Video

10.45

How is digitalization changing customer interaction
Nic Gorey, Founder and CEO, Rocketer
 Video

11.15

The power of digital customers: Customer feedback & recommendation in digital media
Nathalie Nahai, Author, Web-psychologist
Presentation VideoRead the summary of her speech

11.45

Interactive discussion

12.00

Networking lunch

BREAKOUT

DIGITAL PRACTICE AND SOLUTIONS

13.00 and 13.45

Learning about customer behaviour by running live trials in the digital space
Lizzy Lubczanski, Behavioural Research Unit Manager and Health Psychologist, Swiss Re
Presentation

13.00 and 13.45

Smart Analytics @ Swiss Re – Strategy and application «Data-driven Insights into the US Liability System»
Rainer Baumann, Head Shared Information Service, Swiss Re
Peter Larkin, Information Analytics Expert, Swiss Re
Pascal Daniel Nef, Analytics Specialist, Swiss Re
Presentation

13.00 and 13.45

Swiss Re Automotive Solutions – Telematics and autonomous cars
Sebastiaan Bongers, Head Automotive Solutions, Swiss Re
Presentation

13.00

Data science experience
Christian Elsasser, Manager Data Analytics - P&C Business Management, Swiss Re
Iordanis Chatziprodromou, Lead Data Analytics, Swiss Re
Presentation

THEME

THE FUTURE OF DIGITALIZATION
Chair: Jean-Jacques Henchoz, CEO Reinsurance EMEA, Swiss Re
Video

14.30

Artificial intelligence and predictive applications
Andrea Cornelius, Vice President, Global Insurance, IBM Cognitive Solutions
Presentation

15.00

Interactive discussion

15.15

Closing
Jean-Jacques Henchoz, CEO Reinsurance EMEA, Swiss Re

15.30

End



Gallery

Photos by David Ausserhofer

Videos

Speakers