Next Generation Insurance Customer: Solutions for an ageing society

20 - 21 Jun 2017

Location: Rüschlikon/Zurich, Switzerland

About the event

Global ageing is going to change the social structure and expectations as people work longer, face greater risks of disease and require more care. How we identify and address the needs of the elderly is a key concern for citizens, governments and the financial sector.

There is no silver bullet: however, we can mitigate this risk through focusing on people's needs and the huge potential of digital technologies. From advanced monitoring systems to customized robotics, innovations will help manage health conditions associated with ageing.

These developments will be crucial for the insurance industry. They will influence the structure of our products, our distribution, our risk profiles and our claims patterns. Insurers can help people protect themselves financially, but there are considerable challenges alongside the vast opportunities.

The conference will address these key topics:

  1. Needs and risks of an ageing population
  2. Digital and ageing: Care technologies for the elderly
  3. Live longer, live better?

Day 1

 

20 June 2017

THEME

NEEDS AND RISKS OF AN AGEING POPULATION

14.30

Welcome & introduction
Bruce Hodkinson, Head L&H Europe & Mediterranean Swiss Re

15.00

Ageing: a challenging opportunity
Séverine Rion, Head Life & Health R & D Europe, Swiss Re
Domenico Savarese, Head of Ageing, Swiss Re

15.30

The needs of an ageing population
Tom Wright, CEO, Age UK & Age International

16.00

Short break

16.15

New seniors, new solutions
Four parallel breakout sessions (details tbc)

16.55

Short break

17.10

Reporting back from breakout sessions

THEME

DIGITAL AND AGEING: CARE TECHNOLOGIES

17.25

Empower elderly to live in their own homes for longer
Stuart Sheehy, Managing Director, Canary Care

18.00

End of day 1

18.00

Apéro followed by dinner


This event may be photographed, filmed and/ or recorded. A summary of the event, pictures and/or a video of the event in which you may appear may be posted and made available on Swiss Re’s and the Swiss Re Centre for Global Dialogue’s internal and external websites and in printed materials.

Day 2

 

21 June 2017

08.30

Prevention strategies for Alzheimer’s disease and other late onset dementias
Professor Lefkos Middleton, Professor of Neurology and Chair of Neuroepidemiology and Ageing Research, School of Public Health, Imperial College London

09.15

Care technologies
Parallel breakout sessions (repeated)

  1. Robotics and elderly care
    Matt Singleton, Senior Business Analyst, Swiss Re

  2. Using human motivation, behaviour tech & karma to engage and  improve elderly life
    Vishal Gondal, CEO and Founder, GOQii
  3. Early warning system to spot changes in behaviour that can indicate illness or depression
    Jo Aggarwal, CEO, Touchkin

  4. The latest technology and product offering in smart homes
    Speaker tbc

10.00

Coffee break

10.30

Care technologies
Parallel breakout sessions (repeated) 

THEME  

LIVE LONGER, LIVE BETTER?

11.30

Human Longevity: Latest insights
Christoph Nabholz, Head R&D Life&Health, Swiss Re

12.00

Lunch

13.30

Innovative solutions
Parallel breakout sessions (repeated)

  1. How biology and technology can impact our health
    Nashina Asaria, Chief Commercial Officer, LifeQ
    Riaan Conradie, President and CoFounder, LifeQ

  2. Innovations in coordinated health care for aging populations
    Dan Neuwirth, Founder & CEO, Envera Health
  3. Data science experience in a gaming environment
    Christian Elsasser, Manager Data Analytics - P&C Business Management, Swiss Re
    Raphael Troitzsch, Lead Data Analytics P&C Business Management, Swiss Re

  4. Social media trends
    Daniel Ryan, Head Digital Analytics Catalysts, Swiss Re

  5. Rapid prototyping: Evolving a customer interface with customer feedback
    Oliver Werneyer, Customer Technology Manager, Swiss Re Life Capital Management AG

14.20

Innovative solutions
Parallel breakout sessions (repeated)

15.10

Wrap up and closing
Bruce Hodkinson, Head L&H Europe & Mediterranean, Swiss Re
Domenico Savarese, Head of Ageing, Swiss Re

15.30

End of conference


This event may be photographed, filmed and/ or recorded. A summary of the event, pictures and/or a video of the event in which you may appear may be posted and made available on Swiss Re’s and the Swiss Re Centre for Global Dialogue’s internal and external websites and in printed materials.

Speakers

General information

Conference

Next Generation Insurance Customer: Solutions for an ageing society

Date

20 - 21 June 2017

Venue

Swiss Re Centre for Global Dialogue
Gheistrasse 37
8803 Rüschlikon
Switzerland
Telephone +41 43 285 8100

Conference language

English

Conference fee

There is no conference fee for this event.

Target audience

The event targets representatives from the healthcare and insurance industry, academics, government, as well as policy makers.

Registration

Participation is by invitation only
Please refer to the separate registration/accommodation tab.
For questions regarding the registration process please contact Sabina_Baumann@swissre.com

Dress code

Business casual

Hotel Accommodation

Please refer to the separate registration/accommodation tab.

Transportation to and from the Centre

Participants are responsible for making their own travel arrangements. Airport transfers will be the responsibility of the participants.

Click here for travel directions to the Centre.

After the conference on June 21, we will provide an optional shuttle bus to Zurich Airport. The departure time from the Swiss Re Centre for Global Dialogue will be at 16:00, arrival time at Zurich Airport will be aprox. 17:15. You can sign in for the bus transfer on the registration form.

Meals and refreshments

Dinner will be served on 20 June; Lunch, coffee and refreshments will be served on 21 June 2017.

If you have a special meal or dietary requirement, please note it on the registration form.

Cancellation

For cancellation, please contact Sabina_Fahrni@swissre.com or +41 43 285 8852.

Disclaimer

This event may be photographed, videotaped, filmed and/or recorded. A summary of the event, pictures and/or a video of the event in which you may appear may be posted and made available on Swiss Re’s and the Swiss Re Centre for Global Dialogue’s internal and external websites and in printed materials.

Antitrust statement

We would like to draw your attention to the fact that Swiss Re conducts its business according to applicable Competition and Antitrust Laws. Please bear this in mind while attending the conference. For more details, please contact the organiser.

Registration/Hotel Accommodation

Participation is by invitation only, to register please click here. 

Hotel accommodation at the Swiss Re Centre for Global Dialogue
A limited number of rooms are available at the Swiss Re Centre for Global Dialogue.

In order to reserve a hotel room we kindly ask you to send us an email to: FrontOffice_Rueschlikon@swissre.com indicating your arrival and departure date.

The rate is CHF 300 per night/person including breakfast.

Hotel accommodation at the Hotel Belvoir 
Swiss Re has also reserved a limited number of rooms at the Hotel Belvoir, which is only a 10 minutes' walk away from the Swiss Re Centre for Global Dialogue.

A shuttle bus transfer between the Hotel Belvoir and the Swiss Re Centre for Global Dialogue will be arranged during the conference days. You will receive the shuttle bus schedule when checking in at the hotel.   

In order to reserve a hotel room at the Hotel Belvoir we kindly ask you to send an email to: info@hotel-belvoir.ch indicating your arrival and departure date.

The rate is CHF 230 per night/room excluding breakfast (CHF 28) and taxes. 

Hotel Belvoir
Säumerstrasse 37
8803 Rüschlikon
Phone: +41 44 723 83 83
www.hotel-belvoir.ch

 

Highlights from the 2016 event

From wearable tech to behavioural economics to mobile customer interfaces – get a taste of last year's event highlights or watch a short summary video clip.